Support

Emergency contact details

If you are experiencing a mental health crisis or need urgent support in the UK, there are several helplines and services available to assist you:

24/7 National Helplines

• Samaritans
  Call 116 123 for free, confidential support anytime or visit samaritans.org 

• Shout Crisis Text Line
  Text SHOUT to 85258 for free, anonymous support via text Shout: the UK's free, confidential and 24/7 mental health text service for crisis support | Shout 85258 

• Papyrus HOPELINE247
  For individuals under 35 experiencing thoughts of suicide: Call 0800 068 4141 HOPELINE247 | Papyrus 

• Childline
  For those under 19: Call 0800 1111 (free and confidential) https://www.childline.org.uk/ 

 

NHS Mental Health Crisis Support

• NHS 111 (England & Wales)
  Call 111 and select option 2 for 24/7 mental health support. This service connects you with trained mental health professionals who can guide you to appropriate care, including crisis teams or local services.

• NHS 24 (Scotland)
  Call 111 for urgent mental health support. 

• Lifeline (Northern Ireland)
  Call 0808 808 8000 for 24/7 support

 

Local Support in Birmingham

• Birmingham Mind Mental Health Helpline
  Call 0121 262 3555 or 0800 915 9292 (freephone) between 9am and 11pm for advice and information.

Support for Specific Groups

• Campaign Against Living Miserably (CALM)
  Call 0800 58 58 58 or visit thecalmzone.net for support if you're experiencing suicidal thoughts or emotional distress. 

• Rethink Mental Illness
  Call 0808 801 0525 for support and information on mental health issues.

• Mind
  For general mental health support, call 0300 123 3393 (Monday–Friday, 9am–6pm) or visit mind.org.uk. (First Call Therapy and Health Services)

In an Immediate Emergency

• Call 999 or go to your nearest A&E if:

  • Someone’s life is at risk

  • You cannot keep yourself or someone else safe

  • You are experiencing severe distress or have harmed yourself 

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